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5 sure-fire ways to improve employee engagement

5 sure-fire ways to improve employee engagement

SCHALM Stop focusing on measuring it and just do something about it (FREE to members)

How to create customer service that works

How to create customer service that works

SMALL BUSINESS It’s all about making a connection with your customers and building a relationship by giving them what they need in that moment (FREE to members)

A tax turnaround that punishes the risk-takers

A tax turnaround that punishes the risk-takers

BATTY By targeting small business owners, the federal government is undermining the very essence of economic growth. And they’ve pulled this trick before (FREE to members)

Nowhere to hide from 21st century retribution

Nowhere to hide from 21st century retribution

Righteous indignation and claims to victimhood are instant and valuable weapons in a world driven by social media (FREE)

Ontario must pull the plug on painful electricity-related policies

Ontario electricity rates for industry are among highest in North America, thanks to a series of bad government policy decisions (FREE)

Canadians are masters of mediocrity but we can rise above

Canadians are masters of mediocrity but we can rise above

MCGARVEY NAFTA or not, we need a national commitment to excellence that would help break down regional barriers and connect Canadians more closely (FREE to subscribers)

The human touch: people squeezed out of the workforce by AI

Artificial intelligence is beginning to tackle critical-thinking jobs. Humans is to focus on skills that machines don’t yet have (FREE)

Imagining the worst, getting the best out of your business

KUNIN The exchange rate could shift, interest rates could rise, NAFTA could be rewritten or buried. Do you have strategies to deal with such changes? ($$)

Give us our daily bread: why a food cartel probe is necessary

Give us our daily bread: why a food cartel probe is necessary

The Competition Bureau’s investigation into bread pricing is likely intended to tell Canadian grocers to stop squeezing food processors (FREE!)

Don’t rely on governments to spur technological breakthroughs

Governments only role should be to ensure that intellectual property (IP) rights are protected (FREE!)